Shipping Policy — Nexora Kids Co

We are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. During high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping (US): 3–7 business days — $8.00
• Express Shipping (US): 2–4 business days — $15.00
• Free Standard Shipping (US): Orders of $50.00 or more
• International Shipping: 7–21 business days (carrier-calculated rates at checkout)

Delivery delays can occasionally occur due to weather, carrier issues, or high shipping demand.

Shipping Locations

We ship within the United States and internationally to select countries. International shipping rates are calculated at checkout via our carrier partners (USPS, DHL Express, FedEx).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Addresses

Please ensure your shipping address is correct before completing your order. Nexora Kids Co is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Nexora Kids Co is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is missing, please contact the carrier directly.

Damaged Items

If your order arrives damaged, contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Us

Email: Info@nexorakidsco.com Phone: 1-866-639-6754 Business: Nexora Kids Co